The A to Z of Plain Text

With one entry for each letter of the alphabet, we share our thoughts, prejudices and advice on best practice in business writing. It's opinionated, by no means comprehensive and occasionally irreverent. But we hope it will provide a useful occasional reference on topics as diverse as clichés, objectivity and writing for the web.

A Active Voice
B Business-speak
C Clichés
D Developing Slang
E Email
F Features and benefits
G Grammar and punctuation
H Hype
I Introductions
J Jargon
K Knocking Copy
L Letters
M Message and medium
N Netiquette
O Objectivity
P Punctuation
Q Quotations
R Relevance
S Speeches and presentations
T Telling stories
U Unnecessary words
V Vagueness
W Web, writing for
X eXactitude
Y Yanks: UK and US English
Z Zen: minimalism in sentences
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