Site picks
- Once we hated business jargon… Back in the day, Plain Text railed against corporatese like everyone else…
- …but now we've changed our minds. It’s quite useful really, in its proper place. Why resist?
Great writing picks
- The Register The godfathers of gonzo tech journalism.
- John Naughton When he comments, you know it matters.
Q – QUOTATIONS
Get someone else to do your selling for you. Quote them.
A third-party endorsement or reference is the best way to add credibility to promotional materials. Work hard to get a concrete statement like the one above, if you can. If all you can extract from a customer is something bland like:
then you’re better off without the endorsement.
Press releases have a grand tradition of the anodyne quotation, serving no purpose other than to massage the egos of the managers involved in the deal. For example:
No self-respecting journalist takes any notice of this sort of flimflam. Why not get the managers to say something factual and therefore quotable?
Finally, only quotations should come in quotation marks. For example: Talking about his new ‘virtual community’, John Blog said: “It’s, like, real”. Don’t use quotation marks just to provide emphasis or make slang respectable. Their purpose is self-defining: to mark a quotation.